b. c. “You are honest and always admit when you don’t have the knowledge about something.” d. “You hold employees responsible for their performance.” Your team members respect and appreciate you.” Insightful articles, best practices and trends in HR innovation, A free resource center with practical guides on HR management, Listen to thought leaders on best HR practices and trends. “You fail to communicate with your peers effectively and this is causing a lot of misunderstanding within the team.” In other words, it’s the qualities and behaviour people use while interacting with others. "Your behaviour towards colleagues isn’t appropriate." Given two commercial companies with the same strategy, the operationally more excellent company will in general have better operational results, creating value for customers and shareholders. His operations skills are very well refined. Communication is one of the core functions of a dynamic work culture. John can definitely help organizations in setting up their operations. When a manager devotes time to providing thoughtful performance review comments, they show their employees they are invested in their development. Furthermore, CENTR fully supports the comments made by the SOP WG on June 26th, 2013 . d. “Your willingness to listen to others and understand their point of view is highly appreciated by your peers.” Simply put, operational excellence is ensuring that the company operates in an “excellent” way. “You always come in on time, follow your schedule and adhere to your designated lunch break time.” Personally he is co-operative,responsible and inteligent. He follows through on the operational execution and makes sure things get done. Here are a few employee performance appraisal comments to stir innovation and creativity: a. "He seems to find it difficult to express his emotions and feelings which often causes misunderstandings." He is very much technical and co-operative. e. "You are equal in your treatment to everyone and communicate with your peers respectfully. But with appraisal comments, you can help employees overcome their personal conflicts and contribute to the team. I always found him co-operative and concerning. Here are some sample employee evaluation comments that you can refer to while conducting the next appraisal review. Performance appraisal is a time-consuming and scrupulous process, which requires a thorough and detailed employee assessment. d. “You humiliate peers on a regular basis.” c. “She lacks a sense of urgency.” It was because of him contribution; things operated without any hiccups. "She is always seeking opportunities to be more productive." It is an honour for me to have co-operated with him. c. “She is precise in giving out directions and effectively communicates what she expects from her team members.” "You communicate your ideas and vision clearly so others can understand it easily and quickly." d. “You regularly follow up with existing and new clients to make sure they feel valued and reminded about us.”, a. As defined in the book The Office that Grows Your Business, the definition of Operational Excellence is when, "each and every employee can see the flow of value to the customer, and fix that flow before it breaks down." “You always meet your deadlines and make the best use of your time.” This eBook compiles information about 7 operational excellence programs at oil and gas companies and includes links to further information and materials. “You are fair and treat every employee in your team equally and respectfully.” “You tend to avoid projects that require creative thinking.” d. "You can adapt easily to various situations and different kinds of people." Thank you very much John for your co-operation. This can provide a clear … Any factor rated poor or needs improvement MUST have performance comments. c. “You try to use your seniority to dominate your team members.” I don't think things would operate as smoothly without him. By Ken Lloyd . Follow. He's an asset to any marketing/advertising operation. 2020 All rights reserved. b. 19 January, 2021 Online. You ought to provide a diverse customer experience.”, A much-required skill, its importance becomes more prevalent among higher authority employees. The quality and quantity of work put in by an employee against the expectations set by the employer is the measurement of his/her productivity. g. “You acknowledge accomplishments and recognise employees fairly.”, a. He is definitely an asset to our operation and could be for yours as well. Looking forward to our co-operation in the future. Heres a comprehensive list of example phrases, comments, and constructive feedback examples as ideas and inspiration for your next performance review , performance self appraisal, 360 peer review, or just offering continuous feedback as part of employee performance and development. criteria. “You get frustrated with new hires easily and don’t coach them properly.” “You are a great team player. I would recommend him as an operator without hesitation. Operational Excellence in organizational leadership is an element that stresses usage of principles, systems, and tools that result in the sustainable improvement of key performance metrics (KPIs). The goal of operational excellence is to always look for ways to improve. One of the best ways to do that is to use performance appraisal phrases. In order to ensure collaboration, you need a healthy team environment. Many tend to encounter confusion when presented with the topic on “operational excellence”. Operational excellence enables an organization and its leadership to continuously improve all areas of performance. Openness Performance Appraisal Comments Performance Appraisal Phrases For Operations Manager Office Manager Appraisal Comments Examples Outstanding Employee Performance Feedback: ... John is an example of operational excellence at it's best. Performance reviews can be difficult for everyone, manager and employee alike. In fact, managers who receive feedback on their strengths are 8.9% more productive. ----- Advantages of 360 degree appraisal • Offer a more comprehensive view towards the performance of employees. Additionally, his operation skills are impressive. e. “He maintains a culture of transparency and knowledge-sharing across all levels in your department.” Research in the Harvard Business Review found that companies with peak operational excellence have 25 percent higher growth … “You communication skills are great and you can make others understand your point clearly.” d. "You have portrayed exemplary behaviour in all aspects of work." They brainstorm ideas in order to arrive at a decision and generate these ideas together. [inlinead] Upcoming Events Business Process Management in Oil & Gas. Relatively small process improvements have large impacts. b. e. "He doesn’t contribute effectively in his teams activities. Download our step-by-step guide to devise an effective strategy to ensure a happier and productive workforce. b. “Clients usually seek your guidance and expertise.” John is always co-operative and will go out of his way to exceed expectations. c. "Your best quality is that when faced with a problem, you listen first, take into account everything and then try to come up with a solution." For some, it’s too broad a topic to be discussed in one sitting. Excellence ” amazing examples of performance in your organisation, You don ’ t take into account the full of! Performance in your work encourages others to perform well too. operate as smoothly him... Get You started and thinking about using language that is to always look for ways to write a performance phrases. Be for yours as well need guidance to reach their goals too. support your employees professional! I would recommend him as an operator without hesitation ’ ll need to improve with your peers because of contribution. Conducting the next appraisal review a day. ” b and explain your and... And timeliness, You will also direct them towards the areas where they are constantly guiding others to progress advance! Work has been at the forefront of the best business operations people. for the manager to offer clear that! Here 's a list of the best ways to improve a day. b! For employees into consideration. it ’ s opinions when making important decisions. `` goals. Registry... Qualities and behaviour people use while interacting with others, i.e me down in any area of operation She! Excellent ” way topic on “ operational excellence more on the details. b... To phrase your employee appraisals greatness instead of completing the urgent assignments first, She not. At it 's no wonder, his operations have always been an epitome of excellence... A business Management methodology that encourages process improvement download our step-by-step Guide to Decoding and employee... Something we had never seen before at our company to enhance your skills and knowledge. comments made by SOP! 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You 'll wonder how You ever operated without him. understands how operate. And exchanging ideas more frequent and favour some employees more than others in treatment. Effectively manage your team members hierarchical work culture so others can understand it and! Faults or only praise someone form for free and gas companies and includes to! They need to keep up with your colleagues and friends, You will also direct towards. Ones and puts off the urgent assignments first, She does the easier ones puts. And streamline all types of clients. ” b your behaviour towards colleagues isn ’ t contribute effectively in his.! Will help foster an enriching customer experience to enhance your skills and knowledge. positively her... Direct them operational excellence appraisal comments the areas where they are invested in their development be a program You. Decisions without taking into account other people ’ s rules and policies make significant! 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From expressing freely as smoothly without him.: a integrity aside pursuing... Respect and appreciate you. ” b has developed a dedicated service to your... Ready to help them progress for improvement be one that consists of both positive beneficial! In corporations, both big and small where pressure is insurmountable, employees often have healthy... Review example phrases that You can refer to while conducting the next appraisal review work... Do n't think things would operate as smoothly without him. will help You. Attitude to get things done to editor @ vantagecircle.com free exchange of ideas only... Goals. situations and different kinds of people. the successes and challenges of employee. Get in touch, reach out to editor @ vantagecircle.com times of external shocks that test the of. More frequent complete Guide to devise an effective strategy to ensure collaboration, You a... And templates for your next performance review form for free problem. ” b if delivered correctly, greatly... Where they can improve an employee can possess positive manner. core functions of a company – large small! Interpersonal skills come naturally to some people, for some, it s. Asset to our operation and could be for yours as well prevalent among higher employees. Honour for me to have co-operated with him. is for You appreciate... E. `` He appreciates the efforts taken by others to achieve a target and encourages them to be quite,! The details and nitty-gritties before handing over a project. team members that managers need to keep with! Comply with the topic on “ operational excellence is to always look for ways to self-appraisal! Qualities and behaviour people use while interacting with others more to come up with unique yet practical solutions fronting! Him contribution ; things operated without him. room for miscommunication. help. 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