Since this review was scheduled shortly after another review flight, I didn’t have much flexibility on my departure date. So when TPG asked me to review JetBlue in economy on a transcontinental flight, I was hopeful that I’d get to understand why many travelers love JetBlue. Despite the lavatories — including one that didn’t work the entire flight — and the galley only one row away, the location wasn’t problematic besides the occasional line of passengers. A RED VENTURES COMPANY. Please view our advertising policy page for more information. That’s up to $50 in statement credits semi-annually. The Wi-Fi on JetBlue is free, but it didn’t work for the first 50 minutes of this flight. This post contains references to products from one or more of our advertisers. Fort Lauderdale houses JetBlue’s third-largest operation after JFK and Boston Logan (BOS), serving as its primary fortress hub and gateway to the Caribbean and Latin America. There was free Wi-Fi that was slow but mostly functional. The rest of the cabin is made up of 158 standard economy seats, which JetBlue labels its “Core” product, offering an industry-leading 32-inch pitch — almost equivalent to Economy Plus on other airlines. (I didn’t factor my lounge experience into the ground experience score for this review, since I didn’t get it with my airfare.). This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). See, recently named the airline the best airline for families, Destination Good service trip to the Dominican Republic. We may receive compensation when you click on links to those products. JetBlue has a reputation for friendly flight attendants, and it certainly lived up to that on this flight. The tray table folded  down from the seatback and was 16.5 inches wide by 9 inches deep. NEW YORK--(BUSINESS WIRE)--Dec 7, 2018--JetBlue (NASDAQ: JBLU) today announced it has been recognized by The Points Guy with awards for Best Domestic Economy Class (Airbus A321 Core) and Best Domestic Business Class (Mint). While JetBlue's A320s have an industry-leading 34 inches of seat pitch in economy, its A321s have either 32 or 33 inches depending on the interior layout. And given JetBlue’s intention to bring this plane to longer routes – JFK to Guayaquil, Ecuador and Georgetown, Guyana are both in the works – that little extra spa… This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). There were two different menus, depending on how long your flight was. While JetBlue's A320s have an industry-leading 34 inches of seat pitch in economy, its A321s have either 32 or 33 inches depending on the interior layout. After about 20 minutes, my group, D, was called and I made my way down the jet bridge, where I got a glimpse of the A321 that would be flying me and 199 other passengers up to New York that morning. These scores were used to determine the winners at the 2018 TPG Awards, where JetBlue’s economy product on the A321 was named the Best Domestic Economy … Each seat-back boasts a 10-inch touchscreen, which, oddly, did not power on until about 10 minutes after takeoff. seat nk beta. This Airbus sported JetBlue’s new economy cabin that will gradually become standard across the airline’s fleet. Broken lavatory, IFE and Wi-Fi were both nonfunctional at the start of the flight, chaotic boarding and no complimentary meal. But 24 minutes after takeoff, flight attendants began selling neck pillows for $6, earbud headphones for $5 and blankets for $5. For an explanation of our Advertising Policy, visit this page. JetBlue’s generous seat recline had me skeptical about how the IFE viewing experience would be affected. Even with the $12 price tag, I’d order the salad again. Mint and Mosaic boarded five minutes later, and families boarded 11 minutes after that. For an explanation of our Advertising Policy, visit this page. I believe I got the 32-inch variety. The main pitfalls of the experience stem mostly from the airline’s high rates of maintenance delays and cancellations, which was not an issue in my case. Each seat had enough room under the seat to fit a personal item. And in that sense, the airline delivers flawlessly: award-winning legroom, spotless cabins, solid IFE options, free drinks and snacks, and great Wi-Fi. The gate agents announced that boarding would commence right on time at 5:15 a.m. Despite its low-cost carrier label, the airline sets itself apart from the competition by offering an excellent selection of onboard entertainment in addition to claiming the title as the only US airline to offer free Wi-Fi for all passengers (although Delta may follow suit). As with the first service, passengers were given the full can if they ordered soda or juice. Given that JetBlue has hubs at both Fort Lauderdale (FLL) and New York-JFK, the majority of its frequencies on routes between NYC and south Florida operate between those two airports. Unfortunately, I didn’t see it on my flight. I felt like they were trying, especially given the difficult passengers I overheard. TPG recently named the airline the best airline for families, and I had an excellent experience on the airline’s Destination Good service trip to the Dominican Republic last fall. I went to the empty staffed line and was greeted with a brisk “Did you try to check in with the kiosk?” I explained, and the agent became slightly more friendly while finishing my check-in and collecting the $30 checked bag fee. The airline simultaneously introduced new fare classes designed to meet the needs of any traveler: Blue, Blue Plus, Blue Flex and Mint (on select routes). ... this is an average premium economy seat: Add a Tip. But I haven’t always had amazing experiences with the airline myself — in fact, many have been lackluster. The scheduled boarding time came and went with no announcements. Each seat had an adjustable headrest that could be raised. Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. After printing my bag tag and boarding pass, I rolled my luggage over to the bag drop, where passengers started forming lines behind each individual station rather than one centralized queue. I purchased a neck pillow for $6, and it was about what you’d expect. For example, 60,000 points are worth $750 toward travel. Editor’s note: During the COVID-19 crisis, our team has temporarily ceased taking review trips. Alternatively, if we didn’t have travel credits to use, we could’ve used a card that earns bonus miles on airfare, like The Platinum Card® from American Express or the Chase Sapphire Reserve. Please view our advertising policy page for more information. But, even with these shortfalls, this was a comfortable ride for most passengers, and mostly lived up to the carrier’s good reputation in the transcon market. PreCheck certainly went faster than normal security, but the line went slower than usual because a few passengers didn’t know what to do and airport staff and crew kept bypassing the line. See, launch transatlantic flights from its bases at New York-Kennedy and Boston Logan airports across the Pond to London. With airlines increasingly densifying their Economy Class cabins at the expense of passengers' personal space it's interesting to see what path JetBlue has taken. After I got to move from my original middle seat, I was now in 28F, in the second to last row. The Airbus A321-200 is the newest member in JetBlue Airways fleet – it shares many commonalities with JetBlue Airbus A320-200, only with a longer fuselage. There were plenty of restaurants, quick-service cafes and a coffee shop in Terminal 5. I chose the miniature chocolate chip cookies, which were plenty to tide me over for a quick flight up the Eastern Seaboard. JetBlue was the only airline – domestically and globally – to win awards for both economy and business. Everything US citizens need to know about the Bahamas’ simplified entry process, Flights between Qatar and Saudi Arabia resume tomorrow for the first time in nearly 4 years, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. Our route from JFK to SAN this morning: RBV J230 AIR J110 ZANDR J110 STL J19 FTI J18 ABQ J18 HOGGZ LUCKI1 My arm was still pretty sore as we pulled up to terminal 5 at JFK on the hotel shuttle bus, but overall I was in pretty good spirits. View seat details . The headrest also had bendable wings for head support. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. A 3.5-millimeter audio jack was on the armrest next to a built-in remote for controlling the inflight entertainment. We hope this will help you choose once we’re all ready to start booking trips again. JetBlue’s A321 economy cabin is in a 3-3 configuration. Once it was turned in to the lead flight attendant, she promptly walked over and returned it to me after she remembered seeing me step aboard the aircraft with a camera hung around my neck. JetBlue Airways is a major American low cost airline, and the seventh largest airline in North America by passengers carried.JetBlue Airways is headquartered in the Long Island City neighborhood of the New York City borough of Queens; it also maintains corporate offices in Utah and Florida.. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. JetBlue already offers the most space throughout coach, entertainment at every seat, snacks, carry-on bags, and the fastest internet access in the sky. My boarding pass showed that I had TSA PreCheck. JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. There were four lavatories on the aircraft, and all passengers were explicitly allowed to use all lavatories — including the one in the front of the aircraft past the Mint seats. CARD HIGHLIGHTS: Delta Sky Club and Centurion lounge access, up to $200 annual airline fee credit and up to $200 in Uber credits annually. Everything US citizens need to know about the Bahamas’ simplified entry process, Blue Cash Preferred® Card from American Express. And this response time wasn’t a fluke, based on my observations. I would like to subscribe to The Points Guy newsletters and special email promotions. The airline even won the award for best domestic economy product at the first TPG Awards last year. After reading mixed reviews of JetBlue’s free Wi-Fi, I was eager to try it out for myself. JetBlue Airways operated 63 narrow-body aircraft Airbus A321-200 and 1 brand new Airbus A321neo. However, once the Wi-Fi started working, it could load web pages and emails. There were 53 moves, including recent releases, 111 TV shows and an impressive 105 live TV channels. Related: The best credit cards for airfare purchases. Add a Review. The Wi-Fi didn’t work for the first 50 minutes of the flight, which can be a big problem for travelers who need to be connected. This site does not include all credit card companies or all available credit card offers. You could also stream entertainment to your own device over the wireless network. After not having flown JetBlue in nearly a decade, I was really looking forward to giving it a shot on its latest and greatest onboard product. Learn More. So there you have it. Enrollment required. We may receive compensation when you click on links to those products. Uber Cash and Uber VIP status is available to Basic Card Member and Additional Centurion Cards only. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). *Bonus value is an estimated value calculated by TPG and not the card issuer. Even with the Even More Space seats on board the regular core passenger experience remains one of the most spacious in the Americas. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Domestic Business Class market. JetBlue Economy Seats JetBlue has recently done a refresh of its A321 V2, and plans to begin A320 restyling soon. JetBlue now operates more than 80 daily Mint flights in 15 JetBlue cities. But for some passengers they are critical. JetBlue A321 “Even More Space” Economy Class Review. In addition to the usual Eat Up boxes (you’ll want to stay away from these, trust me), JetBlue still offers the Eat Up Cafe options, consisting of a turkey croissant, quinoa salad, yogurt parfait, roast beef sandwich, or antipasto. JetBlue operates 3 versions of Airbus A321-200. After much anticipation, the carrier has said that it will indeed launch transatlantic flights from its bases at New York-Kennedy and Boston Logan airports across the Pond to London. This post contains references to products from one or more of our advertisers. I could also purchase checked luggage, add a pet or purchase Even More Speed expedited security. Needing to get from my home in Miami up to TPG headquarters in New York, I jumped at the opportunity to add the TPG Award-winning carrier as a chapter in my low-cost excursion around the country. JetBlue Airways Fleet Airbus A321-200 Details and Pictures . After she checked the tickets of the Mint and Mosaic passengers, the attendant stopped checking numbers and tended instead to oversized bags. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. At $12, it was disappointingly light, but the salad was fresh — no wilted leaves or slimy fruit — and filling. I apologize again for squeezing this one in out of the blue like that (haha, pun totally intended), but the next trip report is a big one and I promise that it will be in the normal SANspotter style – nerdy introduction and all. The pillow might have been OK for resting your head against the tray table or wall, but it did not function effectively as a neck pillow. JetBlue provided complimentary snacks and nonalcoholic drinks on this flight, but there were also many options available for payment with a debit or credit card. And the cheese and nuts came separately packaged, so you could leave them off if you wanted. There was a decent breakfast selection that included a pancake-maker, breads and pastries, oatmeal and toppings, boiled eggs, yogurt, an espresso machine, drip coffee and a soda machine. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. The airline provides an economy-class experience that leaves its low-cost competitors in the dust, while even giving the legacies like Delta a solid run for their money. Instead, we have been publishing a selection of popular reviews from recent years — like this flight review from June 2019 — as well as resuming publishing of new, previously unpublished flight, hotel and lounge reviews, from trips taken before the lockdown. JetBlue’s Economy product has often been touted as the United States’ best domestic Economy product. 2000 words about JetBlue A320 economy class that came darn close to not even happening at all. Preboarding began 15 minutes after the stated boarding time. Image Credit: Jetblue. NEW YORK--(BUSINESS WIRE)-- JetBlue (NASDAQ: JBLU) today announced it has again been recognized by The Points Guy with awards for Best Domestic Economy Class (Airbus A321 Core) and Best Domestic Business Class (Mint).For a second year, JetBlue was the only airline – domestically and globally – to … I actually didn’t see or feel the USB outlet until the end of the flight, but the other two passengers and I shared the two outlets in our row cordially. Airbus A321 Planes flown by JetBlue Airways Plane Information. After the departure services, flight attendants set up a self-service snack area between the economy and Mint cabins. The drink holder was useful for holding my laptop charger, while the other pocket was good for holding my cellphone, snacks and even a partially empty soda can. The Points Guy will not sell your email. seat nk beta. When I pressed the call button midflight to purchase my salad, a flight attendant reached my seat in less than five seconds. Luckily, I was in an aisle and had that armrest to myself. I cleared security fairly quickly and made my way through the JetBlue’s older F Concourse, where the majority of its early-morning flights would be departing from. You could also order a la carte for $8 to $12. There are two toilets in the JetBlue Mint cabin on the A321, one at the front ahead of the forward main aircraft door on the left, and another behind the last row, also on the left. JetBlue’s in-flight revel in lived as much as its billing as a service-oriented airline. For the rest of the flight, my interactions were primarily limited to the two flight attendants serving the back half of the cabin, all of which were pleasant and enjoyable. I wasn’t expecting the meals to be offered this soon, so I bought nothing. Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel. Flight review: JetBlue’s A321 in economy from Fort Lauderdale to New York Javi Rodriguez. I can already hear you asking: What more do you want? won the award for best domestic economy product at the first TPG Awards last year. It was tight and had no special amenities, but was reasonably clean and stocked with the essentials: soap, toilet paper and paper towels. Be the first to review this seat! I latterly flew JetBlue for the primary time from New York to Seattle. Receive complimentary benefits through American Express Travel with an average total value of $550 with Fine Hotels & Resorts® program at over 1,100 properties. A variety of items, but there was a noticeable rod that ’. Chocolate chip cookies, which, oddly, did not power on until about 10 before. The elevator that said the lounge Wi-Fi was speedy, at 249 Mbps download and Mbps. 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